Skylark Security and Communications Inc. Last updated July 12, 2026

Skylark Security and Communications Inc. (“Skylark,” “we,” “us”) is committed to protecting the privacy and confidentiality of the personal information entrusted to us by our customers, website visitors, and business partners. This policy explains what information we collect, how we use it, and the choices you have. We handle personal information in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation.

Information We Collect

We collect personal information only as needed to provide our services, including:

• Contact information you provide when requesting a quote, consultation, or service — such as your name, email address, phone number, and property address.
• Project and service information — details about your property, the systems installed there, service history, and site documentation (such as system layouts and equipment records) needed to install and support your technology.
• Billing information — payment and account details required to invoice for products and services.
• Website information — standard analytics data such as pages visited, browser type, and approximate location. Our website may use cookies to improve your experience; you can disable cookies in your browser settings.

How We Use Your Information

We use personal information to respond to enquiries and provide quotes; to design, install, monitor, and service security and communications systems; to invoice and process payments; to provide warranty and ongoing support; and to communicate service updates. With your consent, we may occasionally send information about services we think may interest you — you may unsubscribe at any time.

Confidentiality of Security System Information

We recognize that details about your security systems — including camera placements, access credentials, alarm configurations, and network layouts — are especially sensitive. This information is treated as confidential, is accessible only to Skylark personnel who require it to serve you, and is never sold, shared, or disclosed to third parties except as required to deliver your services (for example, to a monitoring station you have contracted) or as required by law.

Disclosure

We do not sell or rent personal information. We may share information with trusted service providers (such as monitoring centres, equipment manufacturers for warranty claims, or payment processors) only to the extent needed to deliver our services, and we require those providers to protect it. We may disclose information where required by law, court order, or lawful authority.

Safeguards and Retention

We protect personal information with physical, organizational, and technological safeguards appropriate to its sensitivity. We retain information only as long as necessary to fulfill the purposes described above, meet legal and warranty obligations, and maintain accurate service records, after which it is securely destroyed.

Your Rights

You may request access to the personal information we hold about you, ask us to correct it, or withdraw consent to its use (subject to legal and contractual restrictions). To make a request, contact us using the details below.

Contact

Questions or concerns about privacy may be directed to:

Skylark Security and Communications Inc. 11 Glendale Avenue, Unit 4, Lower Sackville, NS B4C 3P2 solutions@skylarksecurity.ca | (902) 817-1750

If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada.

We may update this policy from time to time; the current version will always be posted on this page.